The Metrotel is committed to protecting your privacy and developing technology that gives you the most powerful and safe online experience. This Statement of Privacy applies to the The Metrotel Website and governs data collection and usage. By using the The Metrotel website, you consent to the data practices described in this statement.

Collection of your Personal Information

The Metrotel collects personally identifiable information, such as your first and last name, email address, and telephone number.

There is also information about your computer hardware and software that is automatically collected by The Metrotel. This information can include: your IP address, browser type, domain names, access times and referring Website addresses. This information is used by The Metrotel for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the The Metrotel Website.

Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through The Metrotel public message boards, this information may be collected and used by others. Note: The Metrotel does not read any of your private online communications.

The Metrotel encourages you to review the privacy statements of Websites you choose to link to from The Metrotel so that you can understand how those Websites collect, use and share your information. The Metrotel is not responsible for the privacy statements or other content on Websites outside of The Metrotel.

Use of your Personal Information

The Metrotel collects and uses your personal information to operate The Metrotel Website and deliver the services you have requested. The Metrotel may from time to time, use your personally identifiable information to inform you of other products or services available from The Metrotel and its affiliates. The Metrotel may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.

The Metrotel does not sell, rent or lease its customer lists to third parties. The Metrotel may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, telephone number) is not transferred to the third party. In addition, The Metrotel may share data with trusted partners to help us perform statistical analysis, send you emails or provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to The Metrotel, and they are required to maintain the confidentiality of your information.

The Metrotel does not use or disclose sensitive personal information without your explicit consent.

The Metrotel keeps track of the Websites and pages our customers visit within The Metrotel, in order to determine what The Metrotel services are the most popular. This data is used to deliver customised content and advertising within The Metrotel to customers whose behaviour indicates that they are interested in a particular subject area.

The Metrotel Websites will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on The Metrotel or the site; (b) protect and defend the rights or property of The Metrotel; and, (c) act under crucial circumstances to protect the personal safety of users of The Metrotel, or the public.

Use of Cookies

The Metrotel Website use “cookies” to help you personalise your online experience. A cookie is a text file that is placed on your hard disk by a Web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalise The Metrotel pages, or register with The Metrotel site or services, a cookie helps The Metrotel to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as addresses and so on. When you return to the same The Metrotel Website, the information you previously provided can be retrieved, so you can easily use the The Metrotel features that you customised.

You can accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of The Metrotel services.

How to Delete and/or Disable Cookies

Follow the instructions below to delete cookies and/or disable cookies.

Cookie settings in Firefox
Cookie settings in Chrome
Cookie settings in Safari

Security of your Personal Information

The Metrotel secures your personal information from unauthorised access, use or disclosure. The Metrotel secures the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorised access, use or disclosure. When personal information (such as a credit card number) is transmitted to other Websites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol.

Changes to this Statement

The Metrotel will occasionally update this Statement of Privacy to reflect company and customer feedback. The Metrotel encourages you to periodically review this Statement to be informed of how The Metrotel is protecting your information.

Contact Information

The Metrotel welcomes your comments regarding this Statement of Privacy. If you believe that The Metrotel has not adhered to this Statement, please contact The Metrotel at stay@themetrotel.co.nz. We will use commercially reasonable efforts to promptly determine and remedy the problem.